2.5.53.11, 2018-06-05 17:40:41

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    Welcome to Volkswagen Kenya.

    Welcome to Volkswagen Kenya.

    Volkswagen Kenya. Importers Information.

    DT Dobie Kenya is one of the Kenyan subsidiaries of CFAO Automotive, the largest automobile network in Africa and the French overseas territories.

    DT Dobie Kenya, "Driving with confidence".

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    Trusted network of choice for leading global brands.

    DT Dobie Kenya was set up in 1949 and is the exclusive Kenyan distributor of the prestigious global brand Volkswagen. It sells a wide range of new passenger vehicles and light commercial vehicles.

    Efficiency boosted by a strong local presence.

    DT Dobie Kenya serves most of the country from branches in Kenya's largest cities, Nairobi, Mombasa, Nakuru and Kisumu, providing customers with a responsive and reliable service.A dynamic, customer-centric organization.

    DT Dobie Kenya can tap into the entire logistical organization of the CFAO to ensure that vehicles and spare parts are readily available.

    It comprises a team of over 300 skilled professionals striving for customer satisfaction through a relentless focus on quality and compliance with Volkswagen international standards of excellence.

    Unstinting commitment to customer service.

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    It uses modern and spacious facilities and leading-edge technology to provide a complete range of before- and after-sales services to meet all customer needs:

    • Financing solutions: DT Dobie Kenya has teamed up with local banks to develop tailored customer auto financing solutions.
    • Trade-ins: DT Dobie Kenya offers trade-ins on old models to customers wishing to purchase a new vehicle.
    • Services for professionals: DT Dobie Kenya provides professional customers and partners with tailored services that include car fleet management and drive-by workshops
    • Manufacturers' warranty: All vehicles and spare parts sold through our network are fully covered by Volkswagen warranty.
    • Tailored maintenance contracts: Customers may choose between a number of different service contracts depending on a vehicle's age and mileage.
    • Round-the-clock assistance: DT Dobie Kenya provides its customers with a round-the-clock breakdown service.
    • After-sales service: DT Dobie Kenya offers a comprehensive range of after-sales services thanks to leading-edge facilities and skilled personnel who receive training from Volkswagen on a regular basis.
    • Body Shop - D. T. Dobie body shop offers the best quality auto body repairs on, chassis straightening, frame and body alignment and re-sprays in the country. We pride ourselves in having the best highly qualified and continually trained auto body repair specialists. Quality and integrity are our guiding principles to ensure customer is satisfaction. If you want to respray your vehicle or restore it to its original show room appearance, we have the capacity and expertise.
    • Spare Parts - In order to continue offering unmatched after sales support, we recently upgraded our Parts department facilities to match world standards. Investment in inventory has also increased to support the model variants in the market. Currently, we process in excess of forty thousand line items per month. We are able to take in customer parts orders via: - Stock orders, - Rush (DHL) orders

    This flexibility in ordering is aimed at shortening downtime, thus keeping your vehicle on the road.

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